How to complain and get results

April 5, 2021 by  
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Making a complaint can be tiring and hassle some, as often customers may have to use many channels to resolve their problem. Start your complaint process by collecting all information relating to your purchase, together with the problem you are facing with your product or service.

The best way to get a positive response from a complaint is to have a clear idea about what you want from the company. For example, if you are looking for a refund or a replacement, make this clear in your initial complaint.

Most customers will call the company’s customer service team, only to be placed on hold and be transferred from person to person with no resolution in sight. You could also try the company’s online customer service chat option, which will let you complain directly to a customer service representative.

Recently, posting complaints online using third-party public platforms has become a popular method of receiving a fast response. This is because companies are fast to respond to complaints if it directly affects their image. Websites such as, Yelp, and BBB are popular for general product and service complaints, while others such as TripAdvisor focus on hotels and restaurants.

Voicing your opinion on social media platforms like Facebook, Twitter, and Instagram has similarly offered customers fast resolutions, as complaints on social media can be easily shared with damaging consequences to a company’s image.

Customers should consider complaints a key aspect of being a responsible consumer as it highlights companies that are selling inferior products or services.

Revdex is an online business directory. Revdex’s aim is to improve the connection between consumers and businesses. They provide the customers with an opportunity to browse and post negative complaints and reviews about businesses and they make it easier for their voice to be heard by the companies. For example, you can file complaint about mortgage loans, or you can file complaint about internet service

When should you get in-house appliance financing?

June 4, 2020 by  
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Some people are determined to always pay upfront for appliances and to never accumulate any debts through appliance financing. However, there are situations where appliance financing through a retailer might be a good decision in the long run. Here are a few scenarios in which you might want to consider in-house appliance financing.

When you’re moving into a new home

Appliances such as refrigerators and washing machines are essential for everyday living. If you’re moving into a new home, but you don’t have any funds to pay for an appliance in full, it’s better to apply for appliance financing than to live in a house with spoiled food and dirty laundry for weeks.

When appliances break down unexpectedly

Many have experienced the cruel twist of fate when a newly purchased appliance suddenly stops working. If you don’t have an appliance warranty, you’ll need to find a way to replace it quickly, and if you don’t have the cash to buy another one, in-house appliance financing could give you a way to get a replacement at a more affordable rate.

When you have bad credit

Many resort to using their credit cards to pay for appliances, but it’s a different story if you don’t qualify for a credit card because of your credit history. If you don’t have a credit card and you find yourself in either of the previous situations, it is much easier to qualify for a store credit card and finance your purchases using store credit.

Curacao has provided in-house appliance financing to many satisfied customers over the years. If you need to finance appliance purchases and improve your credit history, sign up for Curacao Credit today and you can be approved within seconds!