How to Help Struggling Businesses

October 8, 2021 by  
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Business owners play a more significant role in the world economy’s recovery than we realize. First, they produce the products and services we all need to live our lives. And sales are not always great, especially in these past two years. But they continue regardless of what the stock markets are doing.

Many financial analysts are saying that the worst is over and that it’s only a matter of time before we start to see improvements. Business owners and managers are hopeful and believe in a strong economic future. It’s certainly better than the alternatives. So how can we support small business owners?

Create Abundance by Zhang Xinyue offers advice about being a positive force in the universe. She says this:

“Empty talk without making a decision is not spiritual growth. Gnoses without practice are not spiritual growth. Make up your mind, change and carry it out. Then miracles will fall upon you, witnessing your growth.”

One thing is certain: we’ve all altered the way we believe about investing and only time will tell if the world returns to their once prolific, almost reckless spending habits. This past year has seen a marked transformation in the way we spend, as well as save our money. We are more cautious now with spendable income. It might be prudent to avoid running up large credit card expenses.

Zhang Xinyue mentors business owners who need consulting or advice. She and her team at Create Abundance believe in using all the resources the universe has provided for us.

Strategies on how to respond to negative reviews

September 23, 2021 by  
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As online purchases increase, negative reviews are a common part of doing business. Selective customers are now researching products and services before making a purchase, which makes reviews an important aspect of a purchasing decision.

Here are some of the strategies that businesses use to manage negative reviews.

Respond quickly and professionally – Quick, professional responses can help to settle a customer’s mind until a resolution is reached. Additionally, a quick response can reduce the customer’s need to write further negative reviews on multiple platforms.

Acknowledge negative feedback – Thanking the customer for their feedback with a personal message will let a customer know that their problem is being looked into.

Compensate –A customer who highlights a legitimate issue should be offered some form of compensation. This could take the form of a discount, a redo, or a refund.

Use feedback to improve – Often customers will be able to highlight issues within a business that cannot be identified internally. Look at changing policies and procedures so that the same problem is not repeated. Informing the customer that their feedback has made a difference can strengthen the customer relationship.

Remember to respond to positive comments – It is also important to respond to positive comments as soon as they are posted. Responding to positive feedback can let happy customers know that the business values them while encouraging others to leave positive reviews. Private review websites such as Revdex.com, TripAdvisor, and Yelp have helped customers post reviews and receive compensation promptly.

Revdex is an online business directory. Revdex’s aim is to improve the connection between consumers and businesses. They provide the customers with an opportunity to browse and post negative complaints and reviews about businesses and they make it easier for their voice to be heard by the companies.

For example you can file scam report about online shopping issues or file complaint about hotels.

How to complain and get compensated

August 24, 2021 by  
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It is no wonder that dissatisfied customers are hesitant to make complaints as it often means speaking to numerous customer service staff, making multiple calls, and writing emails, that invariably go unnoticed. Getting a complaint heard and addressed can involve patience, skill, and some of the following strategies:

Document everything – It is important to retain all receipts and other correspondence regarding a purchase to reduce a customer complaint being rejected. The right details can similarly help the company identify purchases that can quicken compensation. Additionally, when a complaint is made, saving all correspondence will help if a complaint needs to be forwarded to another person or department.

Place the complaint as soon as possible – As soon as a problem is identified, speak to the company and report your concerns. Start the complaint process by sending an email to the customer service division or use private customer review websites such as Revdex.com, Yelp, and TripAdvisor to post a review publicly. In most cases, negative public reviews can drive the company to offer a quick resolution.

Consider a face-to-face discussion – If a product/service was purchased from a local seller, consider visiting them in-store or at their corporate office. Reading the company’s return policy before visiting the store can help with following the right return procedure.

Seek help from senior management – If a complaint is not being resolved, contact the company’s senior management team for assistance. Usually, contact information for senior-level staff will be available on the company’s website.

Revdex is a new online business directory. Consumers can post a review for any business, even if there is not an existing profile. Businesses can create their own profiles and respond to reviews. Revdex tries to provide a positive experience both for consumers and businesses.

For example you can file complaint against mobile provider or file complaint about travel services.

What Type of Spender Are You?

August 8, 2021 by  
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We all spend money each week, but business owners must often make big purchases to get machines, equipment, inventory, employees, and supplies. This is true for organizations like the Global Spiritualist Association. Sometimes we can develop bad spending habits, however. This can happen to individuals, business owners and even those who own large businesses. Check out the categories below to see where you fall as spender.

Impulsive Spender

Impulsive means just that. No forethought, no intentions … just spontaneous. Impulsive spenders run out any time they get the urge to buy something and go shopping. It doesn’t matter to them if they don’t need the items or if they don’t have the money to buy them.

Compulsive Spender

This shopper is driven to spend. They have a habit much like that of compulsive gamblers. The act of spending meets an emotional need that they may not fully understand.

Revenge Spender

You’ve created a budget and stuck to it and the money has been building in your bank account. Now it’s time to reward yourself for being so well disciplined. The trouble with this mindset is that you never do truly get any money saved.

Boredom Spender

This type of spending can be dangerous because it can happen before you ever realize what’s going on. Maybe you have too much time on your hands. Take up a hobby or volunteer at a local hospital but don’t let yourself get bored.

Status Spender

Many of us worry too much about what other people think. We try to impress our friends.

Join Us

The Global Spiritualist Association, founded by Zhang Xinyue provides good resources that can help business leaders build a stronger business. They are available to teach, mentor and assist. For more information about this organization, please visit their website.

 

How to Choose a Construction Claims Firm the Right Way

April 17, 2019 by  
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Summary: A construction claims firm can save you money, time, and the unnecessary stress.

During a construction project, whether it’s an extension of a house, an office for a building, or even a parking lot for a plaza, detailed planning must be in place. A strong attention to detail and a solid grasp of the blueprints are both important, because once the building is constructed, structural modifications may not be easy to do.

Even despite the team’s best efforts, the possibility of a construction claim arising during the project is still real. If you are finding yourself in a position where you may need to file a claim, or defend against one, it is important to seek out a reliable firm that can assist you with reaching a desirable outcome.

Look at the Reviews

There is a strong chance that you would not make a blind purchase without taking a look at reviews first. Hiring a construction claims expert shouldn’t be any different. As you start looking into different firms, be sure to take notes on what type of work they do and their past experiences with customers who have done business with them.

Speak With the Firm

Before making the final decision, schedule an initial appointment to explain your situation and see how they can help. Breach of contract or delays for example, are serious types of claims that can set your company back a large sum of money. By speaking with the company beforehand, you’ll be able to get insight on how they would approach your case and may provide you with the confidence you need to get back on track with the project.

Blog submitted by Lyle Charles Consulting: The experts at Lyle Charles Consulting can provide you with seasoned construction consultants who have decades of experience. To learn more, visit them online today.

How Tourism is Driving Jordan’s Automotive Industry

December 16, 2017 by  
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Summary: Tourism has been increasing in Jordan in the past decade. This led to growth in the automotive industry through car rentals and taxi usage.

Jordan is considered an emerging market, with its banking sector attracting many investors because of its conservative practices. The services sector accounts for most the the country’s gross domestic product and employees. This is due to the wonderful tourism potential of Jordan, a country with rich history and diverse geography.

Growth of Tourism

Jordan’s National Tourism Strategy department hopes to market the nation as a boutique destination for those high-end tourists. The nation markets itself as a go-to destination for niche markets such as ecotourism, cultural heritage, and cruises. The marketing budget continues to rise, while they also improve the infrastructure.

This leads the tourism sector to employ around 30,000 Jordanians, a number that is constantly increasing, and contribute to around 10 percent of the country’s gross domestic product.

Tourism and Car Services

When visitors go to Jordan, they stay in hotels, order room service, eat in restaurants, and visit different sites. They may buy souvenirs here and there, but they mainly give their business to those that can provide them with a great experience.

To get around to these different landmarks, museums, and restaurants, tourists can either take taxis or rent cars to drive themselves. Their business contributes to the growing automotive industry in Jordan, especially in Amman, where tourists like to drive to popular destinations.

Visitors’ abilities to drive give them the freedom to go to different destinations without wasting any time. They can easily rent a car at the airport upon arrival and return it when they are leaving. Their need for safe, reliable cars drives the automotive industry in Jordan to keep improving, along with the other sectors in the country.

Blog submitted by Monte Carlo Rent A Car, LLC: Travel to Amman and rent a car to help you visit all the beautiful sites. Visit Monte Carlo Rent A Car, LLC to make your visit exceptional.

Invest in Your Employees Through Business Travel

December 16, 2017 by  
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Summary: Business travel is one of the major factors in employee satisfaction, according to millennials. They are changing the business travel game by finding more time for leisure in between meetings and conferences.

As technology becomes more prevalent in the business world, one might wonder why businessmen and women need to travel for work. The truth is, millennials find business travel extremely important for job satisfaction. Though they use different technologies to make staying connected easier, they prefer face-to-face meetings when it comes to business.

Business Leisure Taking Off

The idea that has been nicknamed “bleisure” has never been more important in the working world. Millennials are changing the way business trips are defined, as leisure time on business trips is crucial to their happiness. Some even opt to get work done in the evening hours so they can sightsee during the day, if they do not have meetings to attend.

Bleisure is not a new concept, as older business people also enjoy extending their trips a couple nights, so they can experience the cities without work on their minds and in a cost-effective way. Millennials are mixing business and leisure more than ever before, but it is not necessarily a bad thing when it comes to employee satisfaction and work effectiveness.

Employer Costs Rising

Studies show that millennials spend more when their employers are paying, as opposed to the older employees. Costs are not skyrocketing, however, since millennials are more efficient with their time. Isn’t it better for them to have a good night’s sleep in a nice hotel and healthy food, rather than the opposite and then being on edge in a client meeting?

Keep your employees happy by making their business travel experiences as seamless as possible. If you set reasonable boundaries for budgets and book comfortable accommodations, they will keep your clients coming back for more services.

Blog submitted by Charge.com: Don’t let business travel clients turn into high risk merchant accounts. Visit Charge.com for all of your payment processing needs!

The Financial Keys Within an Executive Summary that Can Impact a Case

November 22, 2017 by  
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Summary: In business, executives often only read the executive summary out of a large proposal. Follow this guideline to ensure your construction claims reader is fully informed when he or she reads your claim to maximize cost effectiveness.

In the case of a construction claim where the contractor is submitting the claim against the project owner, the reader of an executive summary is the owner’s executive. They should have a basic understanding of the project, the event that caused the claim, what the contractor wants, and why the contractor is entitled to it. The executive summary is the first line of defense in a good claim. However, in construction claim preparation, it may be the last step the preparer completes. It has six sections as follows:

  1. Title

This section outlines the project, the claim, the project owner, the construction contractors, and the date. It is just as its name suggests and identifies who is involved.

  1. Project Description

This should be no longer than one paragraph. It describes the parties involved, a general description of the overall project, and the work that is subject to the claim.

  1. Event

This section describes what happened and may include pictures or graphics.

  1. Proposal

This section lays out what the contractor wants from the project owner. It can include monetary compensation or simply more time to complete the project.

  1. Entitlement

This is where the contractor states why he or she has the right to file this claim.

  1. Summary

Restate what happened and how it affected the contractor’s project schedule.

As you can see, executive summaries are a crucial part of a claim. They hold a lot of important information and brief the reader on what’s to come. Firms like Lyle Charles for instance, can provide you with assistance on how to proceed with your executive summary.

How to Send Money to Overseas Contractors Without the Hassle

July 26, 2017 by  
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If you’ve started a business in the digital age, you’ll quickly realize that moving money overseas is an important component in completing the work you do. Most small businesses begin by hiring contractors from outside their home country, and that’s where the standard digital wallet can help or hinder you as a business owner. Here are some of the everyday challenges folks face when trying to pay the contractors they work with.

Locations

Not every digital wallet allows you to send money to any country, and some will outright refuse to transfer money to a contractor working in a particular country. The first step in working with your freelancer, if you’re not already using some third party to get into contact with this person, is to establish how they would like to be paid. See what the constraints are on your bank, and how you can move money.

If you fail to pay your freelancer on time, even if it’s because you’re having trouble moving money to their country, they may withhold the work they’ve done. If you want to avoid this, make sure you view the FAQ (or contact support) for that payment processor. Ask them if they service the particular country you want to send money to.

Rates and Fees

Flat fees can kill a freelancer’s income, so they may do a job for you but suddenly be unavailable for the next gig. If this happens to you, check your wallet to make sure that the transfer fees aren’t hurting the freelancer’s income. Don’t try and correct this problem by paying the freelancer a few dollars to cover the difference. In some cases, you might actually hurt them worse thanks to flat fee pricing taking a larger share of the higher payout.

There will always be some fees the freelancer (or you) will have to pay to transfer money, but you can find processors and wallets with reduced or minimal fees. The two big ones to watch out for are currency conversion fees and transfer fees to a third party account (such as sending to an account that isn’t a member of the organization you bank with).

Final Thoughts

Paying freelancers will always be a challenge throughout the life of your business, so make sure you do the research now to find a good digital wallet you can use to transfer money. You will save yourself both time and frustration in the long run.

This articles submitted by Charge.com. For six years running, Charge.com has been voted the #1 name in small business credit card processing.

How to Accept Credit Cards In Store and Online

April 26, 2017 by  
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There are a few steps to pay attention to as you scout payment gateway services to find one that will work for your business. From specifying the type of product you sell (high risk or not), to establishing the rate and how you want to do business, it’s not as simple as swiping a card and calling it a day. Here are some tips to help you get what you want, pay for what you get and nothing more.

Find a Good Rate

As a store owner, you have a great deal of discretion for which credit card processing services you’ll use to process transactions for your business. Many websites talk about the virtues of interchange accounts, but flat fee is another good option for certain businesses.

An interchange fee offers variable rates depending on the transaction you’re processing, while a flat fee uses the same rate for every transaction. So why would you opt for either? Interchange fees charge based on the card the customer used at the credit card terminal. It works out great for businesses who see a large volume of customers every day or month, not as much for independents who are just launching their business.

Support is an Asset

One of the greatest assets you have on your side is the support of the merchant account. If something goes wrong, you’ll want to make sure someone is on the other end of the phone helping you get through the problem. It also helps if they provide setup support at no additional charge, which most providers will if you ask them for it.


Bio: Charge.com offers businesses a credit card terminal and software, with no setup fees, to accept credit cards online.

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