How to complain and get compensated

August 24, 2021 by  
Filed under Business Services

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It is no wonder that dissatisfied customers are hesitant to make complaints as it often means speaking to numerous customer service staff, making multiple calls, and writing emails, that invariably go unnoticed. Getting a complaint heard and addressed can involve patience, skill, and some of the following strategies:

Document everything – It is important to retain all receipts and other correspondence regarding a purchase to reduce a customer complaint being rejected. The right details can similarly help the company identify purchases that can quicken compensation. Additionally, when a complaint is made, saving all correspondence will help if a complaint needs to be forwarded to another person or department.

Place the complaint as soon as possible – As soon as a problem is identified, speak to the company and report your concerns. Start the complaint process by sending an email to the customer service division or use private customer review websites such as Revdex.com, Yelp, and TripAdvisor to post a review publicly. In most cases, negative public reviews can drive the company to offer a quick resolution.

Consider a face-to-face discussion – If a product/service was purchased from a local seller, consider visiting them in-store or at their corporate office. Reading the company’s return policy before visiting the store can help with following the right return procedure.

Seek help from senior management – If a complaint is not being resolved, contact the company’s senior management team for assistance. Usually, contact information for senior-level staff will be available on the company’s website.

Revdex is an online business directory that allows to report scam for a products and services. Consumers can post a review for any business, even if there is not an existing profile. Businesses can create their own profiles and respond to reviews.

For example, you can file complaint against mobile provider or file complaint about travel.

What Type of Spender Are You?

August 8, 2021 by  
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We all spend money each week, but business owners must often make big purchases to get machines, equipment, inventory, employees, and supplies. This is true for organizations like the Global Spiritualist Association. Sometimes we can develop bad spending habits, however. This can happen to individuals, business owners and even those who own large businesses. Check out the categories below to see where you fall as spender.

Impulsive Spender

Impulsive means just that. No forethought, no intentions … just spontaneous. Impulsive spenders run out any time they get the urge to buy something and go shopping. It doesn’t matter to them if they don’t need the items or if they don’t have the money to buy them.

Compulsive Spender

This shopper is driven to spend. They have a habit much like that of compulsive gamblers. The act of spending meets an emotional need that they may not fully understand.

Revenge Spender

You’ve created a budget and stuck to it and the money has been building in your bank account. Now it’s time to reward yourself for being so well disciplined. The trouble with this mindset is that you never do truly get any money saved.

Boredom Spender

This type of spending can be dangerous because it can happen before you ever realize what’s going on. Maybe you have too much time on your hands. Take up a hobby or volunteer at a local hospital but don’t let yourself get bored.

Status Spender

Many of us worry too much about what other people think. We try to impress our friends.

Join Us

The Global Spiritualist Association, founded by Zhang Xinyue provides good resources that can help business leaders build a stronger business. They are available to teach, mentor and assist. For more information about this organization, please visit their website.